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Theatre Services

Group Sales Manager

The Group Sales Manager, reporting to the Director of Sales and Corporate Development and the VP & General Manager of the Boch Center, will coordinate and execute all group and non-traditional sales initiatives and fulfillment for attractions performing at, or presented by, the Boch Center, as well as working with partner organizations and other venues.


  • Prior group sales or ticketing experience, including marketing, with a proven track record of increasing sales.
  • Ability to coordinate sales campaigns of multiple attractions simultaneously.
  • Ability to handle heavy call/customer contact volume.
  • Ability to work well within the Boch Center’s team environment.
  • Excellent interpersonal and communication skills, written and verbal, in order to work with customers and other constituents.
  • Extraordinary organizational skills.
  • Experience working independently in high energy and fast-paced environment.
  • Ability to provide creative strategies and solutions, and to implement them.
  • Proven track record in developing, growing, and expanding new and existing client relationships.
  • Proficiency in Microsoft Word, Excel, Outlook, and working knowledge of Powerpoint, Access, Ticketmaster/Shubert Ticketing System and other related software packages.

Essential Job Duties:

  • Help implement marketing strategies; identify targets for group and corporate sales.
  • Respond to sales inquiries.
  • Oversee group ticket sales & customer service (phone coverage, payment/release of unpaid accounts, accurate orders & paperwork for Box Office, Front of House, and other guests).
  • Compile and edit mailing list for group mailings.
  • Provide detailed reporting of sales activities on an attraction by attraction basis.
  • Promote super group code sales program to existing and potential prospects.
  • Maintain group website content.
  • Represent Boch Center group sales department at networking events, conferences, and meetings.
  • Work events and performances, greeting and assisting group clients as needed.
  • Coordinate and execute the Group Tour Program at venues.
  • Maintain/use historical group sales data, performing ongoing analysis, perform list maintenance for email or direct mail solicitations.
  • Perform all other duties customarily performed by a Group Sales Manager, or as directed by the employer.

To Apply:

Please forward cover letter, resume and references to:

Joe Donlavey, Director of Sales & Corporate Development
Boch Center, 270 Tremont Street, Boston, MA 02116

No Telephone Calls.

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Internship Opportunities

College and high school internships are available throughout the year, depending on each department's needs and capacity.

For more information, contact the specific department you are interested in for an internship description.


Theatre Services




The Boch Center is an Equal Employment Opportunity Employer