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Development

Position Title:   Chief Development Officer

Reports To:       President/Chief Executive Officer (CEO)

Company:          Boch Center

Location:           Boston, MA

The Boch Center is one of the nation’s leading nonprofit performing arts institutions and a guardian of Boston’s historic Wang and Shubert Theatres. Through numerous education and community outreach initiatives, collaborations, and partnerships, the Boch Center strives to inspire and ignite greater appreciation for art, culture, and creativity.

JOB SUMMARY:

Fosters a culture of philanthropy within the organization.  Assures that the organization’s corporate culture, systems and procedures support fund development and vice versa.  Leads staff and Board to institutionalize philanthropy and fund development within the organization.

Plans, coordinates and assures implementation of strategies to develop donors and contributions to support the organization.  Assures development and maintenance of appropriate systems to fund development including but not limited to Board and donor management, research and cultivation, fits processing and recognition.  Maintains accountability and compliance standards for donors and funding sources.

NATURE & SCOPE OF POSITION:

 

  1. Participates with the Chief Executive Officer, staff and governing body to define the

     organization’s mission and direction.

    1. Provides vital input in short- and long-term strategic and operational planning and positioning within the organization.
    2. Ensures that philanthropy and fund development are carried out in keeping with the organization’s values, mission, vision and plans.
    3. Participates with the Chief Executive Officer, staff and Board in charting the organization’s course in fund development.
    4. Evaluates the effect of internal and external forces on the organization and its fund development, recommends short- and long-range fund development plans and programs that support the organization’s values, mission and general objectives.
    5. Keeps informed of developments in philanthropy and fund development as well as the general fields of management and the not-for-profit sector; informs the Chief Executive Officer, Development Committee(s) and Board on current trends, issues, problems and activities in order to facilitate policy making.Recommends policy positions concerning fund development.
    6. Helps develop a balanced donor sources and solicitation programs tailored to the needs of the organization that will enable it to attract, retain and motivate donors and fundraising volunteers.
    7. Helps establish performance measures, monitors results and helps the Chief Executive Officer, Development Committee(s) and Board the effectiveness of the organization’s fund development program.

       

  2. Provides general oversight of all the organization’s fund development activities, manages the day-to-day operations of the development function and monitors adequacy of activities through coordination with staff, appropriate committees and governing body.
    1. Ensures compliance with all relevant regulations and laws, maintains accountability standards to donors and ensures compliance with code of ethical principles and standards or professional conduct for fundraising executives.
    2. Ensures establishment of and compliance with the organization’s own fund development and philanthropic principles, policies and procedures.
    3. Assures stability by creating a working environment that is rewarding to staff. 

       

  3. Works with the CEO, development committee(s), chair(s) and chair of the governing Board to ensure fulfilment of fund development roles and facilitate the optimum interaction between management and Boards 
  1. With the development committee(s), chair(s) and CEO, develops agendas for meetings so that the committees can fulfill their responsibilities effectively; develops an annual calendar to cover all crucial development issues in a timely fashion.
  2. Informs the CEO on the condition of the organization’s fund development program and on all important factors influencing it.
  3. Gets the best thinking and involvement of each Board member.
  4. Works with the CEO and Board leadership to make development committee(s) and the Board function effectively in fund development.
  5. Assures proper planning including goal setting, strategy identification, benchmarking and evaluation to support fund development.
  6. Assures sound fiscal operation of development function including timely, accurate and comprehensive development of charitable contributions income and expense budgets, reporting, monitoring and implementation.
  7. Solicits contributions on behalf of the organization.
  8. Assures development and writing of foundation, corporate and government proposals and solicitation materials.
  9. Assures design and maintenance of donor and prospect records, gift management systems and informational reports.
  10. Assures appropriate prospect research.
  11. Assures design and implementation of cultivation, acknowledgment and recognition programs.
  12. Staff and oversee Loge Club as it pertains to board, members, and prospects
  13. Governance Committee liaison
  14. Oversee and implement fundraising events
  15. Oversee/strategize annual giving, membership, and young professionals groups

PRIMARY RELATIONSHIPS

This position reports to the CEO and serves as part of the senior management team.  The position currently supervises the following positions:  Manager of Individual Giving, Senior Manager of Grants & Foundations and Development Assistant.

PERFORMANCE EXPECTATIONS

As a member of the senior management team, this is a high-stress position that helps set the direction and ensures the health of the institution.  The individual is expected to be a competent fundraising technician and an excellent organizational development specialist.

The individual is expected to:  Translate broad goals into achievable steps.  Help set and manage appropriate expectations. Handle detailed, complex concepts and problems and make rapid decisions regarding management and development issues.  Plan and implement programs.  Establish strong and appropriate relationships with the CEO, staff, governing Board, volunteers, donors and the general community.  Develop smooth and constructive relationships with people from all segments of the community.

The individual is expected to:  Plan and meet deadlines.  Maintain a flexible work schedule to meet the demands of the executive management.  Demonstrate initiative and work as a team player.

The individual is expected to:  Adhere to the highest ethical standards in management, governance and fund development.  Convey a professional and positive image and attitude regarding the organization and the not-for-profit sector.  Demonstrate commitment to continued professional growth and development.

QAULIFICATIONS

Comprehensive management skills and experience are required including but not limited to short- and long-term planning, evaluation, directing and motivating staff, oral and written communication skills, marketing and financial management, values clarification, organizational behavior and development and governance.

The position requires demonstrated experience in managing and implementing a comprehensive fund development program and producing charitable contributions.  The individual is expected to be a highly competent enable of volunteers and staff.

Knowledge and experience in the following areas is required:  the nature and dimensions of philanthropy, ethics, motivations for giving and volunteering, research and cultivations practices, standard fundraising techniques including face-to-face solicitation, proposal writing, special events, telephone solicitation and direct mail, and, development office functions including gift processing, prospect and donor histories and fundraising reporting.  The individual is also expected to have demonstrated experience and confidence in asking people to contribute time and money.  Familiarity with computer systems is necessary.

COMPENSATION AND BENEFITS:
Based on applicants skills and experience.

About the Boch Center

 

The Boch Center is one of the nation’s leading nonprofit performing arts institutions and a guardian of the historic Wang and Shubert Theatres. As New England’s largest cultural venue, the Boch Center is home to theater, classical and popular music, dance, comedy, opera, Broadway musicals, family entertainment, and more. Located in Boston’s historic Theater District, the Boch Center also offers a diverse mix of educational and community outreach initiatives, including the City Spotlights Leadership Program and ArtWeek; collaborates with artists and local nonprofit arts organizations; preserves historic venues; and acts as a champion for Greater Boston’s arts and cultural community. Learn more at bochcenter.org.

Please send resume and cover letter to jspaulding@bochcenter.org.

THE BOCH CENTER IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY OF STAFF.

Marketing

Position Title:       Director of Marketing and Communications

Reports to:           Josiah A. Spaulding, Jr., CEO and President

Company:             Boch Center
Location:              Boston, MA

The Boch Center is one of the nation’s leading nonprofit performing arts institutions and a guardian of Boston’s historic Wang and Shubert Theatres. Through numerous education and community outreach initiatives, collaborations, and partnerships, the Boch Center strives to inspire and ignite greater appreciation for art, culture, and creativity.

JOB SUMMARY:


The Director of Marketing and Communications for the Boch Center is responsible for managing and leading a dynamic team while designing and managing innovative marketing, effective communications and institutional branding strategies that build awareness of, preference for and engagement with the Boch Center - its performance offerings as well as its education and community programming.

 

The Director of Marketing and Communications has oversight for the marketing and communications team that supports the organization, departments, programs, and related constituents within the Center including Theatre Services, Development, Education, Special Projects, ArtWeek, and the Executive Office. 

 

This senior level professional will manage and lead a team that is responsible for:

  • brand identity and messaging
  • marketing and collateral systems
  • advertising
  • media and public relations
  • creative services
  • digital and mobile marketing vehicles
  • stakeholder communications
  • research and analysis
  • customer database management
  • promotional and special event support
  • sponsorship relationships

 

The Director serves on the Center’s management team and works with team members in helping to exceed annual earned and contributed revenue goals, expand awareness about public programming, build beneficial partnerships, stimulate audience development and engagement, build education visibility and shape the organization's image as a relevant player in the community. The Director will also serve as an internal champion for marketing and communication strategies and activities, and work on new initiatives like the Music Hall and Folk Americana Roots Hall of Fame.

 

This position serves as a strategic communications thinker focused on delivering a full portrait of the Center's relevance including its theater offerings, community-based initiatives, arts advocacy, executive leadership and contributions to the community. Communications support activities to support this positioning may include public awareness campaigns, free media-focused communications plans, executive team visibility strategies, special programs and events.

 

Priority areas of focus will be on marketing and communications activities that significantly impact revenue growth, enhance external and internal messaging, leverage new technologies and fully harness marketing and communications resources (internal and external) to support the organization in its entirety. Special areas of focus include supporting a diverse range of performances, ArtWeek, City Spotlights Leadership Program, and the Music Hall/Folk Americana Roots Hall of Fame.

 

The constituencies addressed by the marketing and communications activities include ticket buyers, the general public, the media, funders, trustees, employees, partner organizations, non-profit arts groups, business and political stakeholders.

 

As a strategic leader, the Director of Marketing and Communications inspires, manages, and leads a talented departmental staff and is a dynamic and results-oriented senior management professional.

 

Primary Areas of Responsibility:

 

  1. Marketing and Communications
    • Oversees all marketing and communications staff and activities including public relations, media relations, branding and advertising, research and analysis, digital and mobile campaigns, publications, customer database management, and promotional relationships that support short-term, annual, and longer term needs and strategic initiatives.
    • Oversees performance marketing efforts and campaigns, working with producers, presenters, external contractors, and internal staff to maximize event revenues.
    • Leads public relations and external communications efforts.
    • Identifies marketing and communications opportunities, challenges and emerging issues faced by the organization. Defines and executes strategies to support them working with leadership team and staff.
    • Manages department to operate in a proactive and strategic way, while fully serving the institution and its departments.
    • Develops and implements an annual marketing & communications strategy for Theatre Services and Development to support revenue and organizational goals.
  2. Administration, Management, and Planning
    • Acts as a key member of the senior management team reporting to CEO/President in identifying and solving strategic, financial, personnel, and operational issues.
    • Provides critical support for organizational vision, initiatives, and priorities. Integrates and implements marketing department plan with organizational strategic priorities.
    • Responsible for day-to-day management and leadership of departmental staffing including hiring, training, mentoring, and conducting performance reviews.
    • Responsible for expense and revenue oversight, tracking, budgeting, developing solid projections as well as financial reforecasting.
    • Insures that data is accurately recorded and regularly analyzed and synthesized to measure the progress and success/failure of all plans; recommends and implements contingency plans where appropriate.
    • Prepares monthly reports for CEO/President and Executive Committee on overall development activities and progress.
    • Insures consistent communications and integration with other key departments as they relate to organizational and departmental priorities.
  3. Operations
    • Establishes marketing department’s priorities and activities and leads the marketing team appropriately, and identifies resources necessary to achieve goals.
    • Allocates human, financial, technological, and other resources as needed, appropriate to departmental priorities, initiatives, and deadlines.
    • Insures departmental efficiency and effectiveness through streamlined and coordinated processes and systems.
  • Implements marketing and communications campaigns in support of Education, Partnerships, and Public Programming initiatives.
  • Creates and implements innovative digital and mobile marketing and communications strategies integrating new and existing technologies.
  • Responsible for media and marketing sponsors identification, cultivation, solicitation, and fulfillment including signage, publications, online vehicles, etc.
  • Performs systematic and rigorous research and analysis on all customer segments and programs in order to develop the most effective sales, marketing, and communication strategies.
  • Focuses on the cultivation and strengthening of relationships with individual donors, as well as growing support from the general patron and ticket-buyer base. 
  • Manages, motivates and mentors departmental staff towards the successful achievement of marketing and organizational goals.
  • Acts as key liaison to all marketing-related Board Committees, and participates in other committee meetings and activities as appropriate.
  • Actively engages and motivates Board of Directors and Overseers in marketing and communications priorities.
  • Serves as an ambassador for the organization. Maintains a public profile. Attends organizational and community events on behalf of the Center, assumes leadership roles when appropriate.
  • Writes, edits, and develops copy for all communications as needed, or manages marketing/pr staff in producing appropriate copy.
  • Supports effective and consistent communications among staff, board and volunteers.
  • Has responsibility for marketing budget including the development and tracking of both expense and revenue line items.

 

Qualifications:

 

  • A minimum of 15 years of marketing and communications experience with progressive levels of responsibility and significant accomplishments in revenue-generating campaigns, audience development, strategic communications, digital and mobile marketing and institutional positioning.
  • Must have directly managed and lead staff teams to achieve outstanding results in a fast-paced environment.
  • The ideal individual will possess initiative, exhibit a strong collaborative and team spirit, and have the ability to handle multiple projects of varying natures simultaneously in a dynamic environment. 
  • Success in this role requires someone who is imaginative, highly self-motivated and who can work in a self-directed manner in a fast-paced environment. 
  • This individual will possess the ability to champion marketing and communications strategies within Center, harness limited but budget appropriate resources and manage leadership and institutional priorities.
  • The ability to oversee and manage the department’s day-to-day marketing activity is essential as well as the ability to conceptualize and organize campaigns that provide marketing benefits that serve long-term institutional goals.
  • The successful individual will have knowledge of state-of-the-art marketing practices and be able to articulate and implement a strategic marketing plan with clear goals and targets.
  • Excellent written and verbal communication, proven management ability, and organizational skills are essential.  Proficiency in the Microsoft Office Suite of products, including Word, Excel, and PowerPoint is necessary and familiarity with fundraising software is a plus.
  • Local knowledge is a plus.  A bachelor’s degree is required. 
  • An interest in and passion for the performing arts and/or entertainment is beneficial.

COMPENSATION AND BENEFITS:
Based on applicants skills and experience.

About the Boch Center

The Boch Center is one of the nation’s leading nonprofit performing arts institutions and a guardian of the historic Wang and Shubert Theatres. As New England’s largest cultural venue, the Boch Center is home to theater, classical and popular music, dance, comedy, opera, Broadway musicals, family entertainment, and more. Located in Boston’s historic Theater District, the Boch Center also offers a diverse mix of educational and community outreach initiatives, including the City Spotlights Leadership Program and ArtWeek; collaborates with artists and local nonprofit arts organizations; preserves historic venues; and acts as a champion for Greater Boston’s arts and cultural community. Learn more at bochcenter.org.

Please send resume and cover letter to jspaulding@bochcenter.org.

THE BOCH CENTER IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY OF STAFF.

ArtWeek/Administration

No open positions

Theatre Services

No open positions                  

Education Department 

No open positions. 

Internship Opportunities

College and high school internships are available throughout the year, depending on each department's needs and capacity.

For more information, contact the specific department you are interested in for an internship description.

Development
p:617-532-1289

Theatre Services

Education

Marketing

ArtWeek

The Boch Center is an Equal Employment Opportunity Employer

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